Terms and Conditions

 

Delivery:

Both standard and next day delivery start at a flat rate, with an additional £1.00 added per item.  

Standard - £4.00 (approx. 3 - 5 days)

Next day - £8.00 

Delivery times are a guideline, and if there are any issues our end, we'll be sure to let you know as soon as possible.  Please also note, with standard delivery, we aim to send plants out at the begining of the week to avoid them sitting in the post over the weekend.  If you need your order urgently please drop us an email and we'll arrange alternative delivery.

Buying at the shop and got a bit carried away? Or maybe the plant's too big to carry home?  If you live in Hackney we offer to door delivery on the same day of purchase for £5.


Collection:

You can also 'buy now, collect later' in our shop.  Collection days are Thursday- Saturday, 11am-6pm.


You can arrange to collect your order from the shop. Please email us to place your order and arrange collection and please provide 24 hours notice.

 

Damages:

Should your plant arrive to you in poor, or less than ideal condition, please get in touch and we will send a replacement to you.

 

Plant Care:

Plants are living and require a certain amount of care and attention.  We cannot be held accountable for any plants that are affected by neglet or overwatering.  If you're having any issues with your plant, please do email us as we'll do our best to advise on the problem.  But, if you'd rather get some hands on experience, you can book onto one of our Houseplant Care workshops, or arrange a private session. 

 

Returns:

Returns for plants both alive, or dead are not accepted.